Welcoming New Families
Purpose:
To create a welcoming atmosphere at centre and to support new centre whānau to visit, enrol and be inducted.
Common Tasks
- Work with the enrolment officer and centre members to create initial points of contact to welcome new parents
- Follow up on enquiries, ensure families attend their three free visits and receive adequate information prior to enrolment
- Follow up with visitors who do not return to ascertain whether they wish to visit again, or are willing to give any feedback, and incorporate feedback
- Works with the education officer to ensure new centre whānau have a support person on session [buddy] and are inducted at the centre
- Maintain the welcoming pack, ensuring it is current and accessible
Skills and Competencies
- People person with positive friendly presence
- Strong relationships
- Good communication skills
- Works well in a team